KEY WORKER MODEL
One Main Contact,
One Connected Team
The Key Worker Model brings your family and therapy team together around one coordinated plan. One main clinician acts as your key contact, helping coordinate goals, therapy priorities, communication and supports across everyday environments.
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Support that feels clearer and easier to navigate
Rather than juggling multiple separate therapy conversations, the Key Worker Model creates one main pathway for communication, collaboration and planning.
What Is It?
A key worker leads and coordinates your child’s therapy team to help your family work towards meaningful goals. The model is strengths-based, family-centred and designed to make support feel more connected and practical.
A Team Around the Child
Families, therapists, educators and other supports share knowledge, information and strategies so everyone is working together.
One Main Therapist
Your key worker acts as your main contact, helping gather information, coordinate priorities and keep support moving in the same direction.
Family-Friendly Communication
Your key worker summarises information in clear, practical ways so therapy planning feels easier to understand and apply.
Support in Daily Life
The focus is on strategies that fit into your child’s real environments, routines, relationships and daily life.
The Key Worker Model can reduce duplication, improve communication and help families feel more supported across complex therapy plans.
Benefits of a Key Worker
This model is designed to save families time, energy and stress by creating a more cohesive and collaborative approach to therapy planning, assessment and intervention.
Clearer Communication
One main contact can make it easier to ask questions, share updates and understand recommendations.
Less repetition for families
More consistent communication
Information shared in family-friendly ways
Collaborative Planning
The team works together to prioritise goals and make sure therapy is tailored to your family’s circumstances.
Coordinated goals
Shared therapy planning
Collaborative problem-solving
Therapy That Fits Daily Life
Supports are designed to work within your child’s natural environments, routines and relationships.
Home, school, preschool and community strategies
Parent and carer coaching
Practical routines-based support
More Effective Use of Funding
Coordinated planning can support greater clarity about therapy priorities and the intended use of funding.
Reduced duplication
Clearer therapy priorities
Referral to other services where needed
Practical support across your child’s real environments
Your key worker helps ensure strategies are not isolated to therapy sessions, but are integrated into everyday routines, relationships and environments.
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How It Works
The key worker acts as the main therapist and helps coordinate therapy plans, goals, appointments and communication between your family and team.
1. Understand Your Family
We gather information about your child’s strengths, needs, routines, environments and current supports.
2. Coordinate Priorities
Your key worker helps prioritise therapy goals, appointments and recommendations across the team.
3. Collaborate With Others
The key worker consults with therapists, educators, external providers and other stakeholders where appropriate.
4. Embed Supports
Strategies are integrated into daily life, natural environments and meaningful routines wherever possible.
Who This May Suit
The Key Worker Model may be helpful for families who are navigating multiple goals, multiple therapy needs, complex supports or several people involved in their child’s care.
Families Wanting One Main Contact
For families who would benefit from one clear communication pathway and a clinician who helps coordinate the bigger picture.
Children With Multiple Support Needs
For children receiving support across speech, OT, education, regulation, communication, motor skills or daily living goals.
Families Wanting Practical Coaching
For families wanting therapy strategies embedded into everyday routines, rather than support that only happens in the clinic.
Teams Needing Coordination
For children with multiple providers, educators or stakeholders who need a more collaborative and cohesive support plan.
REGISTERED NDIS PROVIDER
Supporting participants with
confidence, quality and flexibility
Nurture Allied Health SA is a registered NDIS provider delivering speech pathology, occupational therapy, autism assessments, key worker supports, groups, and capacity-building services.
We welcome NDIA-managed, plan-managed and self-managed participants and are committed to providing neurodiversity-affirming, evidence-informed support tailored to each person's strengths, goals and support needs.
✓ Registered NDIS Provider
✓ Speech Pathology & Occupational Therapy
✓ Neurodiversity-Affirming Practice
✓ Children, Young People & Adults
✓ Clinic, Home, School & Community Supports
✓ NDIA, Plan & Self Managed Participants